Privacy Policy

Last Updated: February 24, 2026

At Steliux, we are committed to protecting your privacy and ensuring that your personal and cargo data is handled with the highest level of security. This Privacy Policy outlines how we collect, use, and safeguard your information across our global logistics network.

1. Information We Collect

To facilitate our "Intelligent Global Freight" and "Secure Elite Consignment" services, we collect the following types of data:

• Account Information: Name, email address, company details, and phone number.
• Logistics & Shipment Data: Origin/destination addresses, cargo descriptions, values, and real-time GPS coordinates provided by our "Rapid Cargo Problem Solver" sensors.
• Payment Information: Billing addresses and payment methods (processed via secure, encrypted third-party gateways).
• Technical Data: IP addresses, browser types, and usage patterns on the Steliux platform.

2. How We Use Your Information

We use the data collected to provide a seamless logistics experience, specifically:

• Operational Execution: To route, track, and deliver your shipments across international borders.
• Proactive Problem Solving: Using shipment coordinates to predict and bypass potential delays caused by weather or port congestion.
• Communication: Providing real-time updates on your "Elite" consignments.
• Compliance: Meeting international customs and regulatory requirements for every country in our SQL database.

3. Data Sharing & Third Parties

We do not sell your data. We only share information with trusted partners necessary to complete your shipment:

• Customs Authorities: Required for legal entry into countries (e.g., Turkey, UAE, Spain).
• Logistics Partners: Local couriers and port authorities required for the "Final Mile."
• Cloud Providers: For secure data storage and processing of our global network.

4. Your Rights & Choices

Depending on your location (such as the EU/UK), you have specific rights regarding your data:

• Access: The right to request a copy of the data we hold about you.
• Correction: The right to update inaccurate or incomplete logistics profiles.
• Deletion: The right to request that we erase your personal data, subject to legal record-keeping requirements for freight.

5. Data Security

Steliux employs industry-standard encryption (AES-256) for data at rest and in transit. Our database architecture is designed to prevent unauthorized access to sensitive consignment details, ensuring your "Secure Elite" shipments remain confidential.

6. Contact Us

If you have questions about this Privacy Policy or how your data is handled within the Steliux network, please contact our Data Protection Officer at:

Email: support@steliux.com

Address: Steliux Global HQ